FAQ

WORKSHOPS

 

Can I change the selection of my workshops after the Festival begins?

No, you cannot. Once we have started the festival you cannot change your workshop selections.

Can I take a different ELECTIVE WORKSHOP during the weekend?

No you cannot.

 

 

REGISTERATION

 

My registration is completed but I can no longer participate in the festival. Can I get a refund?

No, you cannot. Once your registration is complete and the fees are paid, we cannot refund. However, you can find another artist to pass on your festival pass.

 

 

TRAVEL

 

Do I need Visa to enter Mexico?

Mexico government require from some of the countries to hold a visa to enter. Please make sure to check before you travel and apply at your home country of residency early enough, since sometimes visa procedures might take up to few weeks. For the countries who require visa to enter Malaysia, check the link below.

**Please Note: The document / Passport should be valid, for more than six (6) months from the date of entry into Malaysia and have enough empty pages.

 

Do I need to get a travel insurance?

We highly recommended you get your own travel insurance.

 

 

Travel Documents

Make sure that you carry along all your important travel documents. The recommendation is to carry along a return ticket from Malaysia, or a ticket to a third country, since some airlines and immigration might request you to prove your exit out of Mexico. This might vary between airlines and immigration controls.

 

 

Vaccines:

Make sure you are up-to-date on routine vaccines before your trip.

 

OTHER

 

 

How do I get from the Airport to the Hotel?

By Taxi
If you are coming with your friends, or have other participants landed around the similar time, you can coordinate to take a taxi together, directly to the Hotel. The taxi is usually around 350 MXN (Regular Taxi).

Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.

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