FAQ

WORKSHOPS

 

Can I change the selection of my workshops after the Festival begins?

No, you cannot. Once we have started the festival you cannot change your workshop selections.

Can I take a different ELECTIVE WORKSHOP during the weekend?

Yes, you can. Only during the Weekend you may choose different ELECTIVE WORKSHOPS. However, please note that some of the workshops will already have started few days, so it might be difficult to catch up.

 

 

REGISTERATION

 

My registration is completed but I can no longer participate in the festival. Can I get a refund?

No, you cannot. Once your registration is complete and the fees are paid, we cannot refund. However, you can find another artist to pass on your festival pass.

 

 

TRAVEL

 

Do I need Visa to enter Malaysia?

Malaysia government require from some of the countries to hold a visa to enter. Please make sure to check before you travel and apply at your home country of residency early enough, since sometimes visa procedures might take up to few weeks. For the countries who require visa to enter Malaysia, check the link below.

**Please Note: The document / Passport should be valid, for more than six (6) months from the date of entry into Malaysia and have enough empty pages.

Immigration Department of Malaysia (Lists of visa requirements for countries):
http://www.imi.gov.my/index.php/en/main-services/visa/visa-requirement-by-country

Do I need to get a travel insurance?

We highly recommended you get your own travel insurance.

 

 

Travel Documents

 

Make sure that you carry along all your important travel documents. The recommendation is to carry along a return ticket from Malaysia, or a ticket to a third country, since some airlines and immigration might request you to prove your exit out of Malaysia. This might vary between airlines and immigration controls.

 

 

Vaccines:

 

Make sure you are up-to-date on routine vaccines before your trip.
For further information for recommended vaccines please visit:
https://wwwnc.cdc.gov/travel/destinations/traveler/none/malaysia

 

 

OTHER

 

I’m a Vegetarian / Vegan. Does breakfast / lunch have Vegetarian / Vegan option?

Yes, we do. We will prepare a Vegetarian / Vegan option, however, please inform our staff in advance during the application process. Also, please note that the food will be basic and can not answer to all specific requests. So, if you have any specific allergies, please prepare your own food.

How do I get from the KLIA or KLIA2 Airports to the SCC Hotel?

By Airport Couch (Bus)
The cheapest way to the KL Sentral will be taking an Airport Coach (Bus) from the airport, which is around 12-18RM (depend on the company). It will take around 1.5Hrs to the KL Sentral. From the Sentral, you can take a taxi to the SCC Hotel.

For more info:
KLIA: http://www.klia.info/transports/bus.htm

KLIA 2: http://www.klia2.info/bus-services

By KLIA Express (Train)
The quickest way to the KL Sentral is to take a KLIA Express (Train) from the airport station (Both KLIA and KLIA2), which only take around 30min to the KL Sentral. The price will be around 55RM one way. From the Sentral, you can take a taxi to the SCC Hotel.

More Info:
KLIA: http://www.klia.info/transports/klia_ekspres.htm

KLIA2: http://www.klia2.info/rail-train-services#klia-ekspres

By Taxi
If you are coming with your friends, or have other participants landed around the similar time, you can coordinate to take a taxi together, directly to the SCC Hotel. The taxi is usually around 70RM (Regular Taxi) – 100 RM (VIP, premier, airport limousine service or executive taxi). From the airport to KL you just buy yourself a taxi ticket at the taxi counter; tickets have a fixed price (around RM74.30 for a regular taxi), or you can call a taxi using a Taxi Phone APP “GRAB”.

For more info:
KLIA: http://www.klia.info/transports/taxi.htm

KLIA 2: http://www.klia2.info/taxis

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